You can return any item ordered from www.activelook.com.cy within 14 days of receipt.
Products purchased online can only be returned for a Refund through the e-shop by applying the below steps. However, you may directly exchange the product (e.g. change in colour or size) or offset the price of your return item against another item at any Camel Active Retail Store (In Cyprus) along with the receipt of purchase. (In this case we cannot exchange the product for Credit Notes or Gift Cards)
Please follow the steps below to return via courier:
- Pack the goods to a suitable transportation package.
- Use the Printed Label we provided with your original order, which contains the return address and affix it to your package. If you have not received or misplaced the address label. You can print it using the “Print” button below.