This website (the “Website”) is owned and operated by:

Company: Bon Voyage Ltd.
Registered Office: 102, Pericleous Street, 2027 Strovolos – Nicosia
Telephone No.: (+357) 22 508 000

Throughout the site, the terms “we”, “us” and “our” refer to Bon Voyage Ltd. Bon Voyage Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Access to this Website is not recommended for minors under the age of 18. Therefore, by accepting these Terms, the User states that they are 18 years old or over and that they are fully responsible for said statement.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice. All Prices include VAT.

Despite our best efforts to offer you the best services, we reserve the right at any time to modify or discontinue the Service (or any part or content thereof) and/or change prices of products without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.


Certain content, products and services available via our Service may include materials from third-parties.

The Website may include links to external sites and co-branded pages. We may also include links to these sites to provide you with access to information, products and/or services that you may find useful or interesting. We do not endorse the content of external sites and we are not responsible for the content of these sites and pages.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.


Any submission made by any user or you, including: views, opinions, advice and recommendations, is not endorsed by us and we do not accept any liability on account of the accuracy, defamatory nature, completeness, timeliness or otherwise of such views, opinions, advice and recommendations.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


As part of the services offered Website such as product notifications, offers, discounts and others (the “Services”), you may be issued with an individual password (the “Password”) upon the creation of an account. You will use the Password only for such access and not for any other purpose. You must always keep your Password confidential and must not disclose the Password or permit anyone else to use it. Any breach of any of these terms by anyone to whom you disclose the Password will be treated as if the breach had been committed by you and will not relieve you of your obligations under these terms and conditions.

In the event of any failure or error in the operation of a Password, you shall cease using the password, exit the Website immediately, and notify us of such failure or error.


In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Bon Voyage ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless {your company} and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.


These Terms and Conditions shall be governed and interpreted with Cyprus law and you consent to the jurisdiction of Cyprus courts.


You can review the most current version of the Terms and Conditions at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.


We offer 3 different methods you can choose from to receive your order, simply choose the one that suits you best during your check out.

Pick up from any Camel Active store see stores here
Choose the Camel Active store you wish to pick-up your order, completely FREE.
The Order processing time is between 4 to 48 hours after placing your order.
When your order is ready for pick-up you will receive an SMS, a phone call or an e-mail.

Pick up from any ACS Courier Offices see offices here

Select any ACS Courier pick-up offices in all cities. Your order will be ready for pick-up in approximately 2-5 working days, depending on the workload of the courier service. Pick-up is FREE for purchases over €40. Pick-up fees for purchases under €40 are subject to €2 charge.

Home Delivery

All Orders need some time to be prepared and some additional time to be delivered. All the orders will be processed based on incoming priority. Even though, the expected delivery time is estimated to be up to 2-5 working days; that might be increased or decreased depending on the workload. Delivery is FREE within the Republic of Cyprus for orders above €40. Delivery fees for orders under €40 are subject to €4 charge. Orders received after 1:00 PM on Friday, will be processed the following Monday. National holidays are not considered working days. There are cases of remote areas where home delivery cannot be carried out, in this case you can choose the closest ACS pick up point.


You can return any item ordered from www.activelook.com.cy within 14 days of receipt.

Products purchased online can only be returned for a Refund through the e-shop by applying the below steps. However, you may directly exchange the product (e.g. change in colour or size) or offset the price of your return item against another item at any Camel Active Retail Store (In Cyprus) along with the receipt of purchase. (In this case we cannot exchange the product for Credit Notes or Gift Cards)

Please follow the steps below to return via courier:

  1. Pack the goods to a suitable transportation package.
  2. Use the Printed Label we provided with your original order, which contains the return address and affix it to your package. If you have not received or misplaced the address label. Visit Refund & Cancellation policy to print the label
  3. Fill in the Returns Form you can find it here

Kindly note you are responsible for the cost of returning items back to us. Mail your item(s) back using the carrier of your choice. Please obtain shipping insurance as you are responsible for the items until we receive them.

We will re-credit the amount of your purchase to your credit card account immediately after the goods have been received and processed. You will not be reimbursed for shipping fees incurred when returning goods.

Please note that items must be returned in an appropriate selling condition – more or less the same as if you had tried them on in a store – and that items must still have the original tags on them. We reserve the right to refuse items returned in a condition that indicates usage or do not meet the above criteria.

If you would like to exchange an item, then you must complete a new order for the desired item. Unfortunately, a direct exchange or offsetting the price of one item against another is not possible through the e-shop.

Please retain proof of postage until we have confirmed your refund has been completed. Returns can take up to 7 working days (excluding weekends and public holidays) to arrive back to us. We’ll send you and email or SMS as soon as we’ve completed your return.

We are sorry but strictly for hygienic reasons we cannot accept returns on the following item categories: underwear, socks, and swimwear.

Wrong delivery or defective Item upon arrival
We strongly suggest you examine your order as soon as you receive it.
If by mistake you have received the wrong item, other than what you have ordered, or the item is defective upon arrival, please email us at: orders(@)activelook.com.cy  for assistance.


We will cancel or modify your order if your request is made before the item has shipped from our warehouse or the order has been sent to one of our vendors.

Because many of our items ship the same day to ensure a timely shipment, it is necessary that you call us within a few hours of placing your order should you decide you’d like to cancel your order. We will make every attempt to cancel your order, but we cannot guarantee we will be able to stop the processing. Should you wish to return a product after you have received it, you will have to follow the steps described above.

For all orders, a confirmation e-mail will be sent, shortly after the order is placed. Please print or save your order confirmation. The order confirmation will serve as your receipt and proof of purchase.

www.activelook.com.cy does not include a receipt or packing slip with your order. If you have misplaced your order confirmation or require a duplicate receipt, simply contact us at +357 22508000. Duplicate receipts can be sent via e-mail or fax.


All features, content, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain size measurements and descriptions are approximate and are provided for facilitation purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. The inclusion of any products or services in this website at any particular time does not imply that these products will always be available at any given time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) regarding the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in lawful manner.


All prices displayed on our website are quoted in EUROS including VAT. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will consider your order cancelled. We www.activelook.com.cy accept the following forms of payment for online purchases:

  • Visa
  • Visa Electron
  • AMEX
  • Master Card
  • Maestro

The name that will appear in your bank statement upon transaction completion will be <<ACTIVELOOK>> so please refer to that as confirmation of payment on your credit card/bank statement.


Questions about the Terms and Conditions should be sent to us at info(@)activelook.com.cy


You may choose to receive our periodic newsletters to learn about new merchandise, trends, promotions, sales and discounts. You do not have to register with www.activelook.com.cy to receive these email notifications. You may opt out of the subscriber list any time by clicking unsubscribe at the footer of your email notifications.

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