Bon Voyage Ltd (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, that you provide to us, or that is provided to us by a subscriber to our services, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting you are accepting and consenting to the practices described in this policy.

We are committed to respecting your privacy policy and to complying with all applicable data protection and privacy laws and regulations. The purpose of this Privacy Policy is to set out how we obtain and use your personal info when you, visit, and when you generally use our services. This Privacy Policy does not apply to websites operated by other organisations and/or other third parties.

Information We may Collect from You
We may collect and process the following data about you:

  • Information you give us.​ You may give us information about you by filling in forms on our site ​(our site)​ or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, participate in any discussion boards, forums or other social media functions on our site or enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph. We also store the Content that your upload or provide to the Service in order to provide you with the features and functionality of the Service.
    • Contact forms
      • Information we collect via the contact forms or any type of form and how they are used
        • List of data we collect
          • Register – My Camel Active
            • First name
            • Last name
            • Mobile number
            • ID Number
            • Email
            • Date of birth
            • Area of residence
  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Information we receive from other sources.​ We may receive information about you from individuals or corporate entities which are subscribers to our service (‘Subscribers’) where you are to be designated a user of our service. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them, subject to your agreements with them.


We use cookies for content personalization, analytics/performance, functional purposes, as well as the ability to access secure areas of our site. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. (Technical/Required cookies is what keeps the site running and cannot be turned off – these are always on)

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Cookie categories


Technical or session cookies that are used when you login that do not store any personal information but are used to check if you have cookies enabled on your browser, control the session such as check if you are logged in and check/recognise the session after login. These cookies are required for you to use our website and cannot be blocked because the website will not be functional. We also use the Google Recaptcha service to prevent spam submission throughout our forms such as login, registration, contact forms and comment forms.


Activelook’s shopping/catalogue platform uses a total of 4 cookies. For cart and order processing 2 cookies will be stored. These cookies are strictly necessary and can not be turned off. We use those cookies to have persistent cart for your convenience when you add stuff to your cart and close your browser. You can come back and see the items in your cart so you won’t forget or lose your favourite products. We also use the third cookie to identify and find the cart from our database. We use cookies also to track your recently viewed products when you visit a product so that you can call back and visit a product you might have missed.

Targeting, Advertising and Analytics

Activelook uses cookies from third-party partners such as Google and Facebook for advertising, marketing and traffic monitoring purposes.

Cookies control

You can control cookies placed by Facebook here.
You can opt-out of these cookies using the small icon on the bottom left under the “Analytics” and “Marketing” sections and/or control what you allow through this ​link​.

Do it from your browser

We don’t have full control over cookies placed by third-parties but we do our best to provide a cookie free environment on our website

You can at any time edit the cookies stored on your device by clicking the button “Manage Cookies” to enable or disable cookies that are not considered technical or e-commerce.

List of cookies

A full list of all the cookies placed and used on Activelook and Third-Party services are displayed below:

_gaThis cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

Please read:
Google Privacy Policy at - cy/
Google Analytics Cookies: cs/devguides/collection/analyticsjs/co okie-usage
2 yearsAnalytics - Third
_gid Used to distinguish users. 1 day Analytics - Third
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. 1 minuteAnalytics - Third
m_pixel_ratio,presence,sb,wd,xs,fr,tr,c_user,datr, _fbpIt provides information to Facebook via the Facebook Pixel integration. Send information to Facebook regardless if you are a member or you have logged on the social network. These cookies are also used to deliver a series of advertisement products such as real time bidding from third party advertisers.

You can control cookies placed by Facebook


View more information about how Facebook handles privacy from cookies and services they provide and place

Session - 2 yearsMarketing - Third party.facebook.comFacebook
CONSENTUsed by YouTube (Google) for storing user preferences and other unspecified purposes - cy/ 10 years of moreSpam reduction - Third
1P_JARThese cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.1 monthSpam reduction / Tracking user behavior - Third, .google.comYouTube
OTZThese cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Most likely this cookie is related to youtube videos in this case. Activelook provides advertising videos for its products on some product pages. Google places this cookie so that the video watched matches the preferences, a user has on his/her youtube account. It may also track the user for advertising purposes but exact purpose is not clearly disclosed by the provider.

Please read:
Google Privacy Policy at -
SessionSpam reduction / Tracking user behavior - Third,
PREFThis cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.

Placed by youtube when a youtube video is embedded. Activelook may offer advertising videos for its products on some product pages.

Please read:
Google Privacy Policy at -
2 - 10 years from set/ updateSpam reduction / Tracking user behavior - Third
GPSRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.

Placed by youtube when a youtube video is embedded.

Please read:
Google Privacy Policy at -
SessionSpam reduction / Tracking user behavior - Third
YSCThis cookie is set by the YouTube video service on pages with embedded YouTube video.

Placed by youtube when a youtube video is embedded. Activelook may offer advertising videos for its products on some product pages.

Please read:
Google Privacy Policy at -
SessionSpam reduction / Tracking user behavior - Third
VISITOR_INFO1_LIVEUsed by YouTube (Google) for storing user preferences and other unspecified purposes -

Placed by youtube when a youtube video is embedded. Activelook may provide advertising videos for its products on some product pages.

Please read:
Google Privacy Policy at -
8 months from set/updateSpam reduction / Tracking user behavior - Third
OGPCThese cookies are installed by Google Maps (Google Maps) to display the search on the map.1 monthAnalytics - Third
HSID, SSID, APISID, SAPISID, SIDCC, __Secure-3PSIDCC, __Secure-3PSID, SID, __Secure-3PAPISID, UULE, DV, SEARCH_SAMESITE, NIDWe use security cookies to authenticate users, prevent fraudulent use of login credentials, and protect user data from unauthorized parties.

For example, we use cookies called ‘SID’ and ‘HSID’ which contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. The combination of these two cookies allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.

“SIDCC” is a security cookie to protect a user’s data from unauthorized access.

When creating a Google account or logging in, "NID" cookie is generated to maintain the connection to your Google account when you visit its service again. While you are logged in and use plugins from websites like ours, Google uses these cookies to improve your user experience.
Session - 6 monthsSecurity - Third
PHPSESSIDCookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pagesSessionTechnical
wordpress_gdpr_cookies_allowed, wordpress_gdpr_cookies_declined,
Cookies placed by Activelook to determine if a user declined or accepted the use of Cookies and checks consent given as well as what services were allowed and the period until expiration. 2 weeks - 30 daysTechnical
woocommerce_recently_viewed, woocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_,
Used by our e-commerce platform to: Track cart data changes, Track cart item data changes, Find customer cart from the database, confirm that a user is logged in, used to track the products you visited so that we can show them to you in the left sidebar of your shopping navigation items so you never lose a product you recently visited. These cookies do not track any personal information. We also use the shop per row and shop view cookies to store your preferences when you display the product archive pages.Session – 1 dayE-commerce /
tk_aiStores a randomly-generated anonymous ID. This is only used within the administration area and is used for usage tracking, if enabled SessionTechnical
Used by our systems - Content Management System to: Check if a user is logged in, check if cookies of the browser are enabled and for recognising the session after logging in. SessionTechnical
__gads, _gtag_, _gcl_auCookies placed by Google's DoubleClick service. It serves purposes such as measuring interactions with ads on our website and preventing the same ads from being displayed too many times.

"_gcl_au" cookie is a Google Tag Manager related cookie used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
VariousMarketing - Third
_tlc,_tli,_tlp,_tlv,DSID,id,IDECookies set by Google AdSense service which by themselves contain no personally identifiable information. Depending on the publisher’s and the user’s settings, information associated with cookies used in advertising may be added to the user’s Google Account.

Opting out of ads personalization
If a user opts out of ads personalization using, they will no longer receive personalized advertising from Google.
VariousMarketing - Third

Embedded content from other websites


Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google’s privacy policy at


We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: and

Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by Bon Voyage Ltd and our marketing partners, affiliates, or analytics or online customer support service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Analytics/Log Files

Log Files – As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

  • Security Logs​. The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 7 days.
  • Security scan​: This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see ​Sucuri’s privacy policy​.

Local Storage

All information provided by Clients to Bon Voyage Ltd is stored on our secure servers. Hard copies provided by merchants are also stored as such in our secured filing room.

As the transmission of information via the internet is not completely secured, we cannot guarantee the security of the data the Clients transmit to the Website and therefore any transmission is at the Client’s own risk. Once the Client’s information is received, Bon Voyage Ltd will use strict procedures and security features to try to prevent any unauthorized access.

Behavioural Targeting

We partner with a third party to either display advertising on our web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking ​here.

Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Google Analytics

We use these cookies to display promotional content to you on other sites and over the internet. We may also share behaviour related data with others as well as people within our team to show targeted advertisements and monitor your way through our website. We additionally use cookies that offer us the ability to display Targeted Ads based on your behaviour in addition to which ads are seen by users and how many times an ad has been seen.

Facebook pixel

We use Facebook Pixel as part of our site third-party services. Facebook Pixel uses cookies and receives information when you visit those sites and apps, including ​device information​ and information about your activity, without any further action from you. This occurs whether or not you have a Facebook account or are logged in. We use these cookies to offer targeted ads on the Facebook network and Facebook related networks. We also use the information harvested to monitor the performance of any Facebook advertising campaigns.

Google AdSense/Adword

We use Google AdSense to publish ads on this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other web sites. You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: ​

Uses made of the information

We use information held about you in the following ways:

  • Information you give to us.​ We will use this information:
    • to carry out our obligations arising from any contracts entered into between you and us or between a Subscriber and us and to provide you with the information, products and services that you or a Subscriber request from us;
    • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
    • to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer we will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way please do not tick the relevant box situated on the form on which we collect your data (the registration form);
    • to notify you about changes to our service;
    • to ensure that content from our site is presented in the most effective manner for you and for your computer.
    • Information we collect about you.​ We will use this information:
    • to carry out our obligations arising from any contracts entered into between a Subscriber and us;
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • as part of our efforts to keep our site safe and secure;
    • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • to make suggestions and recommendations to you, Subscribers and other users of our site about goods or services that may interest you or them.
  • Alternative methods of collecting information
    • Moreover, information about you may also be collected by any correspondence made with us by phone, e-mail or otherwise; including information which you enter when you register to use our Website, subscribe to our service or any other activities carried out on our Website or any connected applications.
  • Information we receive from other sources.​ We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
  • Disclosure of Your Information
    We will always ensure that your personal information is obtained fairly. We may share your personal information with any member of our group, which includes our subsidiaries and affiliated company.
    We will not share personal information about you or any Content with any third parties except as described in this Privacy Policy or in connection with the Service. We may share your information with selected third parties, including:

    • Business partners, vendors, suppliers and subcontractors for the performance of any contract we enter into with you or a corporate entity which is a subscriber.
    • Analytics and search engine providers that assist us in the improvement and optimization of our site.
    • Aggregated demographic information from our user base without personally identifiable data.
    • Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
  • We may disclose your personal information to third parties:
    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    • If Bon Voyage Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    • If we are required to disclose or share your personal data by a regulatory authority of a competent jurisdiction; the police and other law enforcement agencies; security forces; competent governmental; intergovernmental or supranational bodies; or in order to enforce or apply our terms and conditions of service and other agreements; or to protect the rights, property, or safety of Bon Voyage Ltd, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and/or credit risk reduction and/or illegal or potential activity.
    • If Bon Voyage Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
    • Disclose necessary information to your agent or legal representative (such as the holder of a power of attorney that you grant or a guardian appointed for you).
    • Disclose aggregated statistical data with our business partners or for public relations. However, this aggregated information is not tied to personal information.

User Access and Choice

If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it] by making the change on our member information page [or by emailing our Customer Support at info(@) or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where we send your data

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by For privacy policy details, please see the ​iThemes Privacy Policy​.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at ​info(@) Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.

If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

The law gives the client the right to access information held about them. The client’s right can be exercised in accordance with the law. Clients also have the right to correct inaccurate information held about them. If you discover that we hold inaccurate information about you, you may either amend this information yourself or instruct us to correct that information.

Blogs and Social Media

Our website includes social media features, such as Facebook Like button — and widgets such as the Share button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted on our site or by a third party, and your interactions with these features are governed by the privacy policy of the company providing it.

Our website includes publicly accessible blogs or community forums. Any information you provide in these areas may be read, collected and used by others who access them. This includes information posted on our public social media accounts.


With consent, we may display personal testimonials of satisfied customers on our site, along with other endorsements.

Our Policy Toward Children

The Service is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at info(@) If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to Our Privacy Policy

This Privacy Policy will be reviewed as necessary, at our sole discretion to keep pace with any applicable laws and regulations. We may change this Privacy Policy at any time by posting a revised version of it on the website and will be deemed as received by all users and/or clients. We may post the notice of revision on our website and/or send the notice by email. Please check back frequently to see any updates or changes to our privacy policy. As of the effective date of the revised privacy policy, you will be considered as having consented to all changes to the Privacy Policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info(@)

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